Where we have really applied the technology is our ability to see everything that the customer sees in real time so our ability to control the experience is so much more than it ever was.
New Year, new you. If you're at all typical, you might be thinking it's time to do a bit more exercise and lose a few pounds. Michael Mosley asks how much, and how often?
These were avoided by a last-minute deal between the Republican-dominated Congress and the White House. However, economists warned at the time that fears of an abrupt cut in government spending were undermining business and consumer confidence.
This was not as easy as I had hoped, fiddling between credit card and phone with freezing cold fingers, but, by the time I got on the intercity to Geneva I had an e-ticket and I proudly showed it to the conductor.
