Although most products will soon be too costly to purchase, there will be a thriving market in the sale of books on how to fix them. Norman Ralph Augustine
By the time the people asking the questions are ready for the answers, the people doing the work have lost track of the questions. Norman Ralph Augustine
If a sufficient number of management layers are superimposed on top of each other, it can be assured that disaster is not left to chance. Norman Ralph Augustine
If the Earth could be made to rotate twice as fast, managers would get twice as much done. If the Earth could be made to rotate twenty times as fast, everyone else would get twice as much done since all the managers would fly off. Norman Ralph Augustine
It is very expensive to achieve high unreliability. It is not uncommon to increase the cost of an item by a factor of ten for each factor of ten degradation accomplished. Norman Ralph Augustine