You would give up your career if you lost your voice for good, or if the impresarios stopped calling, or the audiences stopped coming. But as long as those things are there, I don't plan to stop. There is nothing that makes me feel better than to be with my public. Celia Cruz
Your spoken voice is a part of it - not a big part of it, but it's something. It puts people at ease, and once again kind of reaches out and makes a bridge for what's otherwise difficult music. Bruce Springsteen
Your voice is vibrant for only a certain part of your life. There are some records I've always wanted to make, and I don't know if I want to waste this time beating on the door of the charts. Kathy Mattea
WATCH: This system lets lets you dictate text messages while in the car. The BBC's Ian Hardy has an exclusive look at the latest innovations in voice technology.
As deliveries are made they are scanned. Any deviation of more than a few minutes sets off an alarm back at the operations desk, and a human voice calls up the driver wanting to know why there is a delay.