If we don't focus on the customer, then we're lost. So what does the customer want? The customer wants an absolutely impeccable service and she or he wants the product really as soon as she or he can possibly get it."
Then there’s finding ways to get past the limitations of our bodies and current medicine, which could mean donating one’s body or brain to cryogenics. If something like whole brain emulation is possible you could take frozen brains of people, and make another version of that old brain
If they've taking the warnings seriously enough, they will have sold their homes, abandoned earthly civilisation's material trappings and braced themselves for the arrival of a new era.
If the constitution passes, elections must take place within three months and the deep polarisation in the country is likely to continue, the BBC's Bethany Bell in Cairo reports.
Now, automated cars are being tested on roads. With companies from Google to Volvo putting large quantities of money into the technology, if it is to become legal, the thought of a commute without a packed train or having to concentrate on driving is an exciting one.
New Year, new you. If you're at all typical, you might be thinking it's time to do a bit more exercise and lose a few pounds. Michael Mosley asks how much, and how often?
"If some temporary ceasefires can be established, I think those targets could be reached," said Mr Uzumcu, head of the Organisation for the Prohibition of Chemical Weapons (OPCW).
"If some temporary ceasefires can be established, I think those targets could be reached," said Mr Uzumcu, head of the Organisation for the Prohibition of Chemical Weapons (OPCW).
The diplomatic appeals to Moscow come ahead of Sunday's referendum in Crimea, in which citizens will be asked if they want to stay with Ukraine or join Russia.
Mr Steinmeier did not state bluntly that Russia should pull back but, rather, that it should do more to reassure the West about its intentions - or sanctions might follow when EU leaders meet on Thursday: "I think that if we don't see decisive steps in the next one-and-a-half days in terms of coming to an international agreement, for example on the creation of a contact group with which Russia is ready to work, then I think the discussion among leaders in the European Council will indeed lead to measures being taken."
